Onboarding & Refreshers Recommendations

Onboarding training refers to the process of supporting new hires with the resources and knowledge they need to become effective in their role such as understanding their responsibilities, learning about the needs and experiences of the individuals (clients) they will serve, becoming familiar with organizational culture, and more.
By the end of onboarding, an employee must have a clear sense of their responsibilities and goals in the organization. They must also know how to obtain the resources they need to do their jobs and understand how their role contributes to their team’s and organization’s objectives.
Refresher training is designed to offer coaching or teaching on topics that staff (learners) have already encountered as a way to jog their memory/ remind them of their role and responsibilities and boost their knowledge.